ANÁLISE DAS NOVAS TECNOLOGIAS NO SETOR PORTUÁRIO: IMPACTOS NA FORÇA DE TRABALHO DE OPERADORES E MECÂNICOS NO TERMINAL MARÍTIMO DE PONTA DE MADEIRA, SÃO LUÍS (MA)

Abstract

With this research it was possible to identify the impacts of technology on the workforce of operators and mechanics at the Ponta da Madeira Maritime Terminal. It was possible to identify quantitative and qualitative changes through a bibliographic and documental research associated with data collection through interviews with former employees who worked as operators and mechanics since the beginning of the implementation of this business, Current team managers with professionals who operate and maintain the various assets that make up the production process of the Ponta da Madeira Maritime Terminal and, finally, professionals from the HR area who worked with the recruitment process, notably for the functions of operators and mechanics in the space defined for the research. The entire methodological path made it clear that there were significant changes in the quantitative demand for professionals to act in functions of operating and maintaining assets at TMPM, the expansive growth of the business was not accompanied by an increasing demand for the number of professional operators and mechanics, since the equipment was born or was adjusted to operate with more technology and without the presence of man on site. The man was still part of the operation/maintenance process, but his actions were performed in another way, in the so-called control rooms, and with this, the maintenance processes followed a more assertive path with the presence of sensors and predictive analyses that transformed the way equipment was maintained. A new professional profile has emerged to operate and maintain TMPM equipment. The operation that now takes place in a control room and 01 professional can operate up to 04 machines and the maintenance that today requires less physical strength and more analysis capacity demands individuals with agility and proactivity, good risk perception and ability to handle technologies with advanced level, competencies that were previously unimaginable, since the process was manual, focused on the so-called hard skills and with little requirement of soft skills.